*{box-sizing:border-box}:root{--color-primary:#3b82f6;--color-primary-hover:#2563eb;--color-danger:#f53f3f;--color-bg-page:#fff;--color-bg-soft:#f2f3f5;--color-bg-hover:#f7f8fa;--color-bg-selected:#e8f3ff;--color-border:#e5e6eb;--color-border-light:#eef0f3;--color-text:#1d2129;--color-text-secondary:#4e5969;--color-text-muted:#86909c;--color-text-placeholder:#a9aeb8;--radius-sm:4px;--radius-md:8px;--transition-fast:.15s ease;color:var(--color-text);background:var(--color-bg-page);font-synthesis:none;text-rendering:geometricprecision;-webkit-font-smoothing:antialiased;font-family:Source Han Sans SC,Noto Sans CJK SC,Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px}body{min-width:1200px;min-height:100vh;margin:0;overflow:hidden}#root{min-height:100vh}button{font:inherit;color:inherit;cursor:pointer;transition:background var(--transition-fast), color var(--transition-fast), box-shadow var(--transition-fast);background:0 0;border:0}button:focus-visible{outline:2px solid var(--color-primary);outline-offset:1px;border-radius:4px}::-webkit-scrollbar{width:4px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#d0d5dd;border-radius:4px}::-webkit-scrollbar-thumb:hover{background:#98a2b3}.surface-mode-switch{z-index:900;color:#475569;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffffeb;border:1px solid #94a3b86b;border-radius:10px;grid-template-columns:1fr 1fr 1.2fr;gap:3px;width:216px;height:38px;padding:3px;display:grid;position:fixed;top:16px;right:18px;box-shadow:0 12px 34px #0f172a2e}.surface-mode-switch button{border-radius:7px;font-size:13px;font-weight:600;line-height:18px}.surface-mode-switch button:hover{color:#1d4ed8}.surface-mode-switch button.active{color:#fff;background:#2f8cff}.card-status-switch{z-index:900;color:#475569;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffffeb;border:1px solid #94a3b86b;border-radius:10px;grid-template-columns:auto repeat(3,auto);align-items:center;gap:4px;padding:4px;display:inline-grid;position:fixed;top:62px;right:18px;box-shadow:0 12px 34px #0f172a2e}.card-status-switch span{color:#64748b;white-space:nowrap;padding:0 7px 0 6px;font-size:12px;line-height:18px}.card-status-switch button{color:#475569;border-radius:7px;height:28px;padding:0 9px;font-size:12px;font-weight:500;line-height:18px}.card-status-switch button:hover{color:#1d4ed8}.card-status-switch button.active{color:#fff;background:#2f8cff}.client-im-app{--client-bg:#171c20;--client-panel:#20282f;--client-panel-soft:#28323d;--client-panel-strong:#303b47;--client-line:#34414d;--client-line-soft:#ffffff14;--client-text:#e5edf7;--client-muted:#8f9aa8;--client-dim:#697482;--client-blue:var(--color-primary);--client-green:#65c8b6;background:var(--client-bg);width:100vw;height:100vh;color:var(--client-text);grid-template-columns:72px minmax(0,1fr);display:grid;overflow:hidden}.client-rail{border-right:1px solid var(--client-line-soft);background:#11161a;grid-template-rows:78px minmax(0,1fr) auto;display:grid}.client-logo{color:#fff;background:#2f8cff;border-radius:5px;place-self:start center;place-items:center;width:36px;height:36px;margin-top:14px;font-size:11px;font-weight:800;line-height:16px;display:grid}.client-rail nav,.client-rail-bottom{flex-direction:column;align-items:stretch;display:flex}.client-rail button{min-height:64px;color:var(--client-muted);place-items:center;gap:3px;display:grid}.client-rail button svg{width:22px;height:22px}.client-rail button span{font-size:11px;line-height:16px}.client-rail button:hover,.client-rail button.active{color:#fff}.client-rail button.active svg{color:var(--client-blue)}.client-rail-bottom{padding-bottom:14px}.client-shell{grid-template-rows:56px minmax(0,1fr);min-width:0;min-height:0;display:grid;overflow:hidden}.client-topbar{border-bottom:1px solid var(--client-line-soft);background:#1a2024;align-items:center;padding:0 28px;display:flex}.client-topbar nav{align-items:center;gap:68px;display:flex}.client-topbar button{color:#77818e;align-items:center;gap:8px;font-size:16px;font-weight:700;line-height:24px;display:inline-flex}.client-topbar button svg{width:20px;height:20px}.client-topbar button.active{color:var(--client-blue)}.client-workspace{grid-template-columns:360px minmax(520px,1fr) 320px;height:100%;min-height:0;display:grid;overflow:hidden}.client-session-column{border-right:1px solid var(--client-line-soft);background:linear-gradient(135deg,#4080ff14,#0000 180px),#20282f;grid-template-rows:78px minmax(0,1fr);min-width:0;display:grid}.client-search-row{grid-template-columns:minmax(0,1fr) 36px;align-items:center;gap:12px;padding:16px;display:grid}.client-search-row div{height:42px;color:var(--client-muted);background:#161d22;border:1px solid #53606e;border-radius:7px;align-items:center;gap:10px;padding:0 14px;display:flex}.client-search-row svg{width:18px;height:18px}.client-search-row button{color:#c5cfda}.client-session-list{min-height:0;padding:0 10px 14px;overflow-y:auto}.client-session-item{min-height:72px;color:var(--client-muted);cursor:pointer;border-radius:7px;grid-template-columns:44px minmax(0,1fr) auto;align-items:center;gap:12px;padding:10px 12px;display:grid}.client-session-item:hover{background:#ffffff0a}.client-session-item.active{color:#dce8f6;background:#35547f}.client-session-avatar{color:#fff;background:#88bee7;border-radius:50%;place-items:center;width:44px;height:44px;font-size:13px;font-weight:800;display:grid}.client-session-avatar.portrait{color:#0000;background:radial-gradient(circle at 50% 31%,#e8c0a6 0 18%,#0000 19%),radial-gradient(circle at 50% 28%,#1d2936 0 27%,#0000 28%),linear-gradient(150deg,#f7f9fc 0 52%,#2e3844 53% 100%)}.client-session-avatar.female{background:radial-gradient(circle at 50% 31%,#f0c4b7 0 18%,#0000 19%),radial-gradient(circle at 50% 26%,#111827 0 30%,#0000 31%),linear-gradient(150deg,#fff 0 52%,#dce4ed 53% 100%)}.client-session-avatar.option{background:#5aa0f3;border-radius:50%;font-size:9px}.client-session-avatar.swap{background:#fb923c;font-size:10px}.client-session-main{min-width:0}.client-session-title{align-items:center;gap:6px;min-width:0;display:flex}.client-session-title strong{color:#edf4fb;text-overflow:ellipsis;white-space:nowrap;font-size:15px;line-height:22px;overflow:hidden}.client-session-title span{color:#ef6b4f;background:#fff0ed;border-radius:4px;align-items:center;height:18px;padding:0 5px;font-size:11px;line-height:16px;display:inline-flex}.client-session-main p{color:var(--client-muted);text-overflow:ellipsis;white-space:nowrap;margin:3px 0 0;font-size:13px;line-height:19px;overflow:hidden}.client-session-item time{color:var(--client-muted);white-space:nowrap;align-self:start;margin-top:8px;font-size:13px;line-height:18px}.client-chat-panel{background:#1c252a;grid-template-rows:80px minmax(0,1fr) 118px;min-width:0;height:100%;min-height:0;display:grid;position:relative;overflow:hidden}.client-chat-head{border-bottom:1px solid #53606e;justify-content:space-between;align-items:center;height:80px;padding:0 28px;display:flex}.client-chat-head strong{color:#f1f5fa;font-size:20px;font-weight:800;line-height:28px}.client-chat-head svg{color:#eef3f8}.client-chat-head-tools{align-items:center;gap:18px;display:inline-flex}.client-scenario-switch{background:#151b20;border:1px solid #465461;border-radius:8px;grid-template-columns:1fr 1fr;width:148px;height:34px;padding:3px;display:grid}.client-scenario-switch button{color:#8f9aa8;border-radius:5px;min-width:0;font-size:13px;font-weight:800;line-height:18px}.client-scenario-switch button:hover{color:#fff}.client-scenario-switch button.active{color:#fff;background:#2f8cff}.client-chat-body{min-height:0;padding:74px 30px 20px;position:relative;overflow-y:auto}.client-day-divider{color:var(--client-muted);text-align:center;margin-bottom:10px;font-size:13px;line-height:20px}.client-message-row{gap:10px;margin-bottom:22px;display:flex}.client-message-row.right{grid-template-columns:minmax(0,1fr) 42px;place-items:flex-start end;gap:10px;width:100%;display:grid}.client-message-stack{gap:6px;max-width:min(520px,72%);display:grid}.client-message-row.right .client-message-stack{grid-template-columns:minmax(0,1fr);justify-self:stretch;justify-items:end;width:auto;min-width:0;max-width:100%}.client-message-meta{color:var(--client-muted);align-items:center;gap:8px;font-size:13px;line-height:18px;display:flex}.client-message-row.right .client-message-meta{justify-content:flex-end}.client-message-avatar{color:#fff;background:#5b91e4;border-radius:50%;flex:none;place-items:center;width:42px;height:42px;display:grid}.client-message-avatar svg{width:19px;height:19px}.client-message-avatar.me{background:#35547f;font-size:13px;font-weight:700}.client-message-avatar.advisor{color:#fff;background:linear-gradient(145deg,#3b82f6,#61c6e7);font-size:12px;font-weight:800}.client-message-bubble{color:#fff;overflow-wrap:anywhere;background:#35547f;border-radius:8px;justify-self:end;min-width:0;max-width:100%;padding:10px 14px;font-size:14px;line-height:22px}.client-knockout-card{color:#edf5ff;text-align:left;background:linear-gradient(#34485bfa,#222d3afa),#273342;border:1px solid #84a1c24d;border-radius:8px;gap:10px;width:352px;padding:14px;display:grid;position:relative;box-shadow:0 10px 22px #00000038}.client-knockout-card>strong{color:#fff;min-width:0;padding-right:0;font-size:17px;font-weight:500;line-height:24px}.client-knockout-card.is-read>strong{padding-right:84px}.client-knockout-card-divider{border-top:1px dashed #ffffff57;height:1px}.client-knockout-card-summary{gap:6px;margin:0;display:grid}.client-knockout-card-summary div{grid-template-columns:38px minmax(0,1fr);align-items:start;gap:8px;display:grid}.client-knockout-card-summary dt,.client-knockout-card-summary dd{margin:0;font-size:13px;line-height:20px}.client-knockout-card-summary dt{color:#8fa0b2}.client-knockout-card-summary dd{color:#dce8f6}.client-knockout-card-plans{grid-template-columns:38px minmax(0,1fr);align-items:start;gap:8px;display:grid}.client-knockout-card-plans>span{color:#8fa0b2;font-size:13px;line-height:22px}.client-knockout-card-plans div{flex-wrap:wrap;gap:6px;display:flex}.client-knockout-card-plans em{color:#d6e9ff;background:#60a5fa29;border-radius:999px;align-items:center;gap:5px;min-height:22px;padding:0 8px;font-size:12px;font-style:normal;line-height:18px;display:inline-flex}.client-knockout-card-plans em i{color:#a9cfff;background:#d6e9ff1f;border-radius:999px;align-items:center;min-height:16px;padding:0 5px;font-size:10px;font-style:normal;line-height:14px;display:inline-flex}.knockout-card-result{text-align:left;border-radius:8px;flex:100%;gap:7px;min-width:0;padding:9px 10px;display:grid}.knockout-card-result header{align-items:center;gap:6px;min-width:0;display:flex}.knockout-card-result header>span{color:#d6e9ff;text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:13px;line-height:19px;overflow:hidden}.knockout-card-result header i{color:#a9cfff;background:#d6e9ff1f;border-radius:999px;flex:none;align-items:center;min-height:17px;padding:0 6px;font-size:10px;font-style:normal;line-height:14px;display:inline-flex}.knockout-card-result p{color:#dce8f6;margin:0;font-size:12px;line-height:19px}.knockout-card-result-note{border-top:1px dashed #ffffff29;padding-top:7px;color:#9fb0c4!important;font-size:11px!important;line-height:17px!important}.knockout-card-result-note span{color:#d6e9ff}.client-knockout-card .knockout-card-result{background:#0f172a2e;border:1px solid #60a5fa2e}.client-knockout-card-meta{color:#aebdcb;flex-wrap:wrap;align-items:center;gap:6px;font-size:12px;line-height:18px;display:flex}.client-knockout-card-meta span{background:#93c5fd14;border:1px solid #93c5fd2e;border-radius:999px;align-items:center;min-height:22px;padding:0 7px;display:inline-flex}.client-knockout-card-footer{padding-top:4px}.client-knockout-card-footer button{color:#fff;background:#2f8cff;border-radius:8px;justify-content:center;align-items:center;width:100%;height:36px;font-size:14px;font-weight:600;display:inline-flex}.client-knockout-card-footer button:hover{background:#1f7af0}.client-knockout-card-footer button:disabled{color:#b9c3cf;cursor:not-allowed;background:#53606e}.client-knockout-card.is-disabled{background:linear-gradient(#303944fa,#212933fa),#273342;border-color:#94a3b847}.client-knockout-card.is-read{border-color:#60a5fa80}.knockout-read-stamp{z-index:1;color:#60a5fa;letter-spacing:0;opacity:.9;pointer-events:none;border:2px solid;border-radius:5px;justify-content:center;align-items:center;min-width:76px;height:30px;padding:0 9px;font-size:13px;font-weight:600;line-height:18px;display:inline-flex;position:absolute;top:11px;right:10px;transform:rotate(8deg)}.client-composer{background:#171c2059;border:1px solid #53606e;border-radius:8px;grid-template-rows:minmax(0,1fr) 30px;height:calc(100% - 24px);min-height:0;margin:0 30px 24px;display:grid}.client-composer textarea{resize:none;min-height:0;color:var(--client-text);font:inherit;background:0 0;border:0;outline:0;padding:12px}.client-composer-actions{color:#b9c3cf;justify-content:flex-end;align-items:center;gap:16px;padding:0 12px 10px;display:flex}.client-composer-actions svg{width:20px;height:20px}.client-composer-icon{width:20px;height:20px;color:inherit;place-items:center;padding:0;display:inline-grid}.client-composer-icon:hover{color:#fff}.client-composer-actions button{color:#e7edf5;background:#8c94a3;border-radius:8px;height:34px;padding:0 12px;font-weight:700}.client-composer-actions .client-composer-icon{color:#b9c3cf;background:0 0;border-radius:4px;height:20px;padding:0}.client-composer-actions .client-composer-icon svg{width:20px;height:20px}.client-composer-actions .client-composer-icon:hover{color:#fff;background:0 0}.client-side-panel{background:#1c252a;border-left:1px solid #3d4855;min-width:0;height:100%;min-height:0;padding:20px 10px 18px;overflow-y:auto}.client-side-panel section+section{margin-top:10px}.client-stat-card{background:#2d3946;border-radius:8px;grid-template-columns:1fr 1fr;gap:1px;padding:16px 12px;display:grid}.client-stat-card div{justify-items:center;gap:4px;display:grid}.client-stat-card strong{color:#fff;font-size:14px;line-height:20px}.client-stat-card span{color:#5d96ff;font-size:18px;font-weight:800;line-height:24px}.client-rule-card,.client-product-card{background:#2d3946;border-radius:8px}.client-rule-card>div{justify-content:space-between;align-items:center;min-height:54px;padding:0 14px;display:flex}.client-rule-card strong,.client-product-card strong{color:#fff;font-size:15px;line-height:22px}.client-rule-card button{color:#5d96ff;align-items:center;gap:2px;font-size:13px;font-weight:700;display:inline-flex}.client-product-card{padding:12px 12px 16px}.client-market-chip{color:#5d96ff;border:1px solid #3e75c7;border-radius:16px;align-items:center;max-width:100%;height:32px;padding:0 12px;font-size:13px;font-weight:700;line-height:20px;display:inline-flex}.client-product-card strong{margin-top:14px;display:block}.client-product-card p{color:#bac4cf;margin:8px 0 0;font-size:14px;line-height:23px}.knockout-modal-backdrop{z-index:500;background:#0a0f169e;place-items:center;padding:28px;display:grid;position:fixed;inset:0}.knockout-modal-shell{justify-content:center;align-items:flex-start;gap:12px;max-width:calc(100vw - 56px);max-height:calc(100vh - 56px);display:flex}.knockout-modal-card{color:#eef5ff;background:linear-gradient(#2d3a49 0%,#202b38 48%,#172231 100%),#202b38;border:1px solid #516174;border-radius:14px;gap:14px;width:min(680px,100vw - 56px);max-height:calc(100vh - 56px);padding:24px;display:grid;position:relative;overflow-y:auto;box-shadow:0 26px 68px #0000006b}.knockout-plan-count-switch{color:#f4f8ff;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#202b3ae0;border:1px solid #ffffff24;border-radius:12px;gap:7px;width:72px;padding:10px;display:grid;box-shadow:0 18px 44px #00000052}.knockout-plan-count-switch span{color:#f5f9ffa8;text-align:center;font-size:12px;font-weight:500;line-height:18px}.knockout-plan-count-switch button{color:#f5f9ffc7;background:#0f172a38;border-radius:8px;height:32px;font-size:13px;font-weight:500}.knockout-plan-count-switch button:hover{color:#fff;background:#3b82f633}.knockout-plan-count-switch button.active{color:#fff;background:#2f8cff}.knockout-modal-close{color:#b8c4d2;border-radius:7px;place-items:center;width:30px;height:30px;display:grid;position:absolute;top:14px;right:14px}.knockout-modal-close:hover{color:#fff;background:#ffffff1a}.knockout-modal-close svg{width:18px;height:18px}.knockout-modal-header{gap:14px;padding-right:30px;display:grid}.knockout-modal-header h2{color:#fff;margin:0;font-size:22px;font-weight:600;line-height:30px}.knockout-summary-strip{background:#0f172a47;border:1px solid #435367;border-radius:10px;grid-template-columns:repeat(5,minmax(0,1fr));display:grid;overflow:hidden}.knockout-summary-strip div{gap:3px;min-width:0;padding:9px 10px;display:grid}.knockout-summary-strip div+div{border-left:1px solid #ffffff1a}.knockout-summary-strip span{color:#99a8ba;font-size:12px;line-height:16px}.knockout-summary-strip strong{color:#f8fbff;text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:500;line-height:18px;overflow:hidden}.knockout-modal-divider{border-top:1px dashed #ffffff61;height:1px}.knockout-section{gap:8px;display:grid}.knockout-section-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.knockout-section-head h3{color:#f8fbff;margin:0;font-size:15px;font-weight:500;line-height:22px}.knockout-section-head span{color:#99a8ba;white-space:nowrap;font-size:12px;line-height:18px}.knockout-modal-body,.knockout-modal-warning{color:#e8f0f9;margin:0;font-size:14px;line-height:23px}.knockout-modal-body{background:#0f172a3d;border-left:3px solid #60a5fa;border-radius:8px;padding:10px 12px}.knockout-inline-highlight{color:#bfdbfe;font-weight:400}.knockout-deadline-emphasis{color:#c2410c}.client-knockout-card .knockout-deadline-emphasis{color:#fbbf24}.client-knockout-card .knockout-inline-highlight,.knockout-modal-card .knockout-inline-highlight{color:#d6e9ff}.app-knockout-card .knockout-inline-highlight,.app-plan-sheet .knockout-inline-highlight{color:#004fb3}.knockout-plan-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.knockout-plan-item{color:#eef5ff;text-align:left;background:#0f172a3d;border:1px solid #435367;border-radius:8px;grid-template-columns:20px minmax(0,1fr) 46px;align-items:center;gap:10px;width:100%;height:54px;padding:9px 10px;display:grid}.knockout-plan-item:hover,.knockout-plan-item.selected{background:#2f8cff29;border-color:#60a5fa;box-shadow:inset 0 0 0 1px #60a5fa3d}.knockout-plan-check{color:#fff;border:1px solid #94a3b8;border-radius:50%;place-items:center;width:18px;height:18px;display:grid}.knockout-plan-item.selected .knockout-plan-check{color:#fff;background:#2f8cff;border-color:#60a5fa}.knockout-plan-content{min-width:0}.knockout-plan-check svg{width:15px;height:15px}.knockout-plan-title-row{align-items:center;gap:8px;min-width:0;display:flex;overflow:hidden}.knockout-plan-main-title{color:#93c5fd;text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:15px;font-weight:500;line-height:21px;overflow:hidden}.knockout-plan-index{color:#7f8b9a;white-space:nowrap;justify-self:end;font-size:11px;line-height:18px}.knockout-recommend-tag{color:#93c5fd;background:#93c5fd1f;border:1px solid #93c5fd6b;border-radius:999px;flex:none;align-items:center;min-height:20px;padding:0 7px;font-size:12px;line-height:18px;display:inline-flex}.knockout-selected-detail{background:#0f172a33;border:1px solid #435367;border-radius:10px;gap:10px;min-height:168px;max-height:240px;padding:14px;display:grid;overflow-y:auto}.knockout-selected-detail-head{justify-content:space-between;align-items:center;gap:12px;display:flex}.knockout-selected-detail-head>span{color:#99a8ba;font-size:12px;font-weight:500;line-height:18px}.knockout-selected-detail p{color:#e8f0f9;margin:0;font-size:14px;line-height:24px}.knockout-selected-note{border-top:1px dashed #ffffff2e;padding-top:8px;color:#99a8ba!important;font-size:12px!important;line-height:19px!important}.knockout-selected-note span{color:#93c5fd;font-weight:500}.knockout-modal-warning{color:#fbbf24;background:#f59e0b26;border-radius:8px;padding:8px 10px}.knockout-modal-warning .knockout-inline-highlight{color:#fbbf24}.knockout-modal-primary{z-index:2;color:#fff;background:#2f8cff;border-radius:0 0 14px 14px;justify-content:center;align-items:center;width:calc(100% + 48px);height:48px;margin:2px -24px -24px;padding:0 24px;font-size:16px;font-weight:600;line-height:24px;display:inline-flex;position:sticky;bottom:-24px;box-shadow:0 -14px 28px #172231b8}.knockout-modal-primary:hover{background:#1f7af0}.app-prototype-stage{color:#172033;background:linear-gradient(#eef2f7 0%,#dfe6ef 100%);place-items:center;width:100vw;height:100vh;padding:54px 24px 28px;display:grid}.app-phone-shell{background:#111827;border-radius:34px;width:390px;max-width:calc(100vw - 48px);height:min(800px,100vh - 88px);min-height:640px;padding:10px;box-shadow:0 28px 70px #0f172a47,inset 0 0 0 1px #ffffff1f}.app-phone-screen{background:#f4f6fa;border-radius:26px;grid-template-rows:30px 56px minmax(0,1fr) 54px;height:100%;display:grid;position:relative;overflow:hidden}.app-status-bar{color:#111827;justify-content:space-between;align-items:center;padding:0 18px;font-size:12px;font-weight:600;line-height:18px;display:flex}.app-status-bar div{align-items:center;gap:3px;display:inline-flex}.app-status-bar i{background:#111827;border-radius:50%;width:5px;height:5px;display:block}.app-chat-header{background:#f8fafc;border-bottom:1px solid #e6ebf2;grid-template-columns:42px minmax(0,1fr) 42px;align-items:center;display:grid}.app-chat-header button,.app-chat-header>svg{color:#475569;justify-self:center}.app-chat-header button{border-radius:8px;place-items:center;width:32px;height:32px;font-size:26px;line-height:1;display:grid}.app-chat-header div{text-align:center;gap:1px;min-width:0;display:grid}.app-chat-header strong{color:#101828;text-overflow:ellipsis;white-space:nowrap;font-size:16px;font-weight:600;line-height:22px;overflow:hidden}.app-chat-header span{color:#94a3b8;font-size:11px;line-height:15px}.app-chat-scroll{min-height:0;padding:14px 14px 18px;overflow-y:auto}.app-time-divider{color:#98a2b3;text-align:center;margin:2px 0 14px;font-size:12px;line-height:18px}.app-chat-row{grid-template-columns:32px minmax(0,1fr);align-items:start;gap:8px;margin-bottom:14px;display:grid}.app-avatar{background:#5b91e4;border-radius:50%;width:32px;height:32px}.app-avatar.customer{background:radial-gradient(circle at 50% 34%,#f1c7a8 0 18%,#0000 19%),radial-gradient(circle at 50% 32%,#2e4f9a 0 29%,#0000 30%),linear-gradient(135deg,#2f80ed,#9ed5ff)}.app-avatar.advisor{background:radial-gradient(circle at 50% 31%,#f0c4b7 0 18%,#0000 19%),radial-gradient(circle at 50% 28%,#111827 0 30%,#0000 31%),linear-gradient(150deg,#fff 0 52%,#dce4ed 53% 100%)}.app-message-stack{gap:5px;min-width:0;max-width:302px;display:grid}.app-message-name{color:#667085;align-items:center;gap:5px;font-size:12px;line-height:18px;display:flex}.app-message-name span{color:#d97757;background:#fff0ed;border-radius:4px;align-items:center;height:17px;padding:0 5px;font-size:10px;line-height:14px;display:inline-flex}.app-message-bubble{color:#1f2937;background:#fff;border-radius:7px;justify-self:start;max-width:292px;margin:0;padding:9px 12px;font-size:14px;line-height:21px;box-shadow:0 1px 2px #0f172a0a}.app-knockout-card{background:linear-gradient(#eef7ff 0%,#dfeeff 100%);border:1px solid #7fb6ff;border-radius:8px;gap:10px;width:292px;padding:12px;display:grid;position:relative;box-shadow:0 8px 20px #2f8cff33}.app-knockout-card h3{color:#0f1f35;min-width:0;margin:0;font-size:16px;font-weight:500;line-height:22px}.app-knockout-card.is-read h3{padding-right:82px}.app-knockout-card-divider{border-top:1px dashed #91bdf5;height:1px}.app-knockout-summary{gap:5px;margin:0;display:grid}.app-knockout-summary div{grid-template-columns:38px minmax(0,1fr);align-items:start;gap:8px;display:grid}.app-knockout-summary dt,.app-knockout-summary dd{margin:0;font-size:12px;line-height:18px}.app-knockout-summary dt{color:#5f6f84}.app-knockout-summary dd{color:#102033}.app-knockout-card-plans{grid-template-columns:38px minmax(0,1fr);align-items:start;gap:8px;display:grid}.app-knockout-card-plans>span{color:#5f6f84;font-size:12px;line-height:21px}.app-knockout-card-plans div{flex-wrap:wrap;gap:5px;display:flex}.app-knockout-card-plans em{color:#004fb3;background:#cfe4ff;border-radius:999px;align-items:center;gap:5px;min-height:21px;padding:0 7px;font-size:11px;font-style:normal;line-height:16px;display:inline-flex}.app-knockout-card-plans em i{color:#245f9f;background:#004fb31a;border-radius:999px;align-items:center;min-height:15px;padding:0 5px;font-size:10px;font-style:normal;line-height:14px;display:inline-flex}.app-knockout-card .knockout-card-result{background:#f4f8fc;border:1px solid #c8d8ec}.app-knockout-card .knockout-card-result header>span{color:#004fb3}.app-knockout-card .knockout-card-result header i{color:#245f9f;background:#004fb31a}.app-knockout-card .knockout-card-result p{color:#172033}.app-knockout-card .knockout-card-result-note{border-top-color:#c1cfdf;color:#5f6f84!important}.app-knockout-card .knockout-card-result-note span{color:#004fb3}.app-knockout-meta{flex-wrap:wrap;gap:5px;display:flex}.app-knockout-meta span{color:#1f5f9d;background:#cfe4ff;border-radius:999px;align-items:center;min-height:21px;padding:0 7px;font-size:11px;line-height:16px;display:inline-flex}.app-knockout-button{color:#fff;background:#2f8cff;border-radius:7px;height:38px;font-size:14px;font-weight:600;line-height:20px}.app-knockout-button:hover,.app-sheet-primary:hover{background:#1f7af0}.app-knockout-button:disabled{color:#eef2f7;cursor:not-allowed;background:#aeb9c6}.app-knockout-card.is-disabled{background:linear-gradient(#f2f5f8 0%,#e8edf3 100%);border-color:#bdc9d7;box-shadow:0 8px 18px #0f172a14}.app-knockout-card.is-read{border-color:#4f9df5}.app-knockout-card .knockout-read-stamp{color:#1f7af0;min-width:72px;height:28px;font-size:12px;top:10px;right:9px}.app-message-input{color:#667085;background:#f8fafc;border-top:1px solid #e6ebf2;grid-template-columns:34px minmax(0,1fr) 34px;align-items:center;gap:8px;padding:8px 12px;display:grid}.app-message-input svg{justify-self:center;width:20px;height:20px}.app-message-input div{color:#a0a7b4;background:#fff;border-radius:17px;align-items:center;min-width:0;height:34px;padding:0 12px;font-size:13px;display:flex}.app-sheet-layer{z-index:40;background:#0f172a5c;align-items:end;padding-top:88px;display:grid;position:absolute;inset:0}.app-plan-sheet{color:#172033;background:#fff;border:1px solid #dbe6f5;border-radius:20px 20px 0 0;gap:10px;max-height:100%;padding:15px;display:grid;overflow-y:auto;box-shadow:0 -18px 42px #0f172a33}.app-sheet-header{grid-template-columns:minmax(0,1fr) 32px;align-items:start;gap:8px;display:grid}.app-sheet-header>div{gap:2px;min-width:0;display:grid}.app-sheet-header span{color:#2f8cff;font-size:12px;line-height:18px}.app-sheet-header h2{color:#172033;margin:0;font-size:17px;font-weight:600;line-height:24px}.app-sheet-header button{color:#64748b;border-radius:8px;place-items:center;width:30px;height:30px;display:grid}.app-sheet-header button:hover{background:#f1f5f9}.app-sheet-divider{border-top:1px dashed #b8c8dc;height:1px}.app-summary-strip{background:#f2f7ff;border:1px solid #c8d8ec;border-radius:9px;grid-template-columns:repeat(2,minmax(0,1fr));display:grid;overflow:hidden}.app-summary-strip div{gap:2px;min-width:0;padding:8px 9px;display:grid}.app-summary-strip div:nth-child(2n){border-left:1px solid #c8d8ec}.app-summary-strip div:nth-child(n+3){border-top:1px solid #c8d8ec}.app-summary-strip span{color:#617086;font-size:11px;line-height:15px}.app-summary-strip strong{color:#102033;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:500;line-height:18px;overflow:hidden}.app-sheet-body{color:#1f2f46;background:#edf6ff;border-left:3px solid #60a5fa;border-radius:8px;margin:0;padding:9px 10px;font-size:13px;line-height:21px}.app-sheet-section{gap:8px;display:grid}.app-sheet-section-head{justify-content:space-between;align-items:center;gap:8px;display:flex}.app-sheet-section-head h3{color:#172033;margin:0;font-size:14px;font-weight:500;line-height:20px}.app-sheet-section-head span{color:#667085;font-size:12px;line-height:18px}.app-floating-plan-count{-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#fffffff2;border:1px solid #d3e0ef;border-radius:10px;grid-template-columns:auto auto;align-items:center;gap:7px;padding:6px 7px;display:grid;position:absolute;top:42px;right:12px;box-shadow:0 10px 26px #0f172a24}.app-floating-plan-count>span{color:#5f6f84;font-size:11px;line-height:16px}.app-floating-plan-count div{align-items:center;gap:4px;display:inline-flex}.app-floating-plan-count button{color:#475569;background:#e1e9f3;border-radius:6px;place-items:center;width:22px;height:22px;font-size:11px;line-height:16px;display:grid}.app-floating-plan-count button.active{color:#fff;background:#2f8cff}.app-plan-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.app-plan-option{color:#102033;text-align:left;background:#f4f8fc;border:1px solid #c6d3e2;border-radius:8px;grid-template-columns:18px minmax(0,1fr) auto;align-items:center;gap:6px;width:100%;min-height:54px;padding:8px;display:grid}.app-plan-option.selected{background:#e4f1ff;border-color:#60a5fa;box-shadow:inset 0 0 0 1px #3b82f647}.app-plan-radio{color:#fff;border:1px solid #8797aa;border-radius:50%;place-items:center;width:17px;height:17px;display:grid}.app-plan-option.selected .app-plan-radio{background:#2f8cff;border-color:#2f8cff}.app-plan-radio svg{width:14px;height:14px}.app-plan-name{align-items:center;gap:5px;min-width:0;display:flex}.app-plan-name>span{color:#165fb8;text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:14px;font-weight:500;line-height:20px;overflow:hidden}.app-plan-name em{color:#165fb8;background:#cfe4ff;border-radius:999px;flex:none;padding:1px 5px;font-size:10px;font-style:normal;line-height:15px}.app-plan-index{color:#6b7788;white-space:nowrap;justify-self:end;font-size:10px;line-height:16px}.app-selected-detail{background:#f4f8fc;border:1px solid #c6d3e2;border-radius:10px;gap:8px;min-height:122px;max-height:166px;padding:11px;display:grid;overflow-y:auto}.app-selected-detail>span{color:#617086;font-size:12px;line-height:18px}.app-selected-detail p{color:#172033;margin:0;font-size:13px;line-height:22px}.app-selected-note{border-top:1px dashed #c1cfdf;padding-top:8px;color:#5f6f84!important;font-size:12px!important;line-height:19px!important}.app-selected-note span{color:#2f70c8}.app-sheet-warning{color:#c2410c;background:#fff7ed;border-radius:8px;margin:0;padding:8px 9px;font-size:12px;line-height:19px}.app-sheet-warning .knockout-inline-highlight{color:#c2410c}.app-sheet-primary{z-index:3;color:#fff;background:#2f8cff;border-radius:0 0 20px 20px;justify-content:center;align-items:center;width:calc(100% + 30px);height:44px;margin:0 -15px -15px;font-size:15px;font-weight:600;line-height:22px;display:inline-flex;position:sticky;bottom:-15px;box-shadow:0 -12px 24px #fffffff5,0 -6px 18px #0f172a1f}.support-console{--support-bg:#eef2f7;--support-panel:#fff;--support-line:#d8e0eb;--support-muted:#64748b;--support-text:#172033;--support-blue:#2f8cff;background:var(--support-bg);width:100vw;height:100vh;color:var(--support-text);grid-template-columns:72px minmax(0,1fr);display:grid;overflow:hidden}.support-sidebar{color:#cbd5e1;background:#111827;grid-template-rows:72px minmax(0,1fr);display:grid}.support-brand{color:#fff;background:#2f8cff;border-radius:8px;place-self:center;place-items:center;width:42px;height:42px;font-size:12px;font-weight:700;display:grid}.support-sidebar nav{align-content:start;gap:4px;padding:8px 8px 0;display:grid}.support-sidebar button{color:#94a3b8;border-radius:8px;place-items:center;gap:3px;min-height:58px;display:grid}.support-sidebar button svg{width:20px;height:20px}.support-sidebar button span{font-size:11px;line-height:15px}.support-sidebar button:hover,.support-sidebar button.active{color:#fff;background:#2f8cff24}.support-main{grid-template-rows:72px minmax(0,1fr);min-width:0;display:grid;overflow:hidden}.support-topbar{border-bottom:1px solid var(--support-line);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffdb;justify-content:space-between;align-items:center;gap:24px;padding:0 300px 0 28px;display:flex}.support-topbar>div:first-child{gap:2px;min-width:0;display:grid}.support-topbar span{color:var(--support-muted);font-size:12px;line-height:18px}.support-topbar h1{color:#0f172a;margin:0;font-size:21px;font-weight:600;line-height:29px}.support-operator{border:1px solid var(--support-line);color:#334155;white-space:nowrap;background:#fff;border-radius:999px;align-items:center;gap:8px;height:34px;padding:0 12px;display:inline-flex}.support-layout{grid-template-columns:320px minmax(520px,1fr) 390px;gap:16px;min-height:0;padding:18px 18px 18px 20px;display:grid;overflow:hidden}.support-queue-panel,.support-detail-panel,.support-right-panel{border:1px solid var(--support-line);background:var(--support-panel);border-radius:10px;min-width:0;min-height:0;overflow-y:auto;box-shadow:0 10px 26px #0f172a0f}.support-queue-panel,.support-right-panel{padding:14px}.support-detail-panel{align-content:start;gap:14px;padding:14px;display:grid}.support-panel-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:12px;display:flex}.support-detail-panel>.support-panel-head{margin-bottom:0}.support-panel-head h2{color:#172033;margin:0;font-size:15px;font-weight:600;line-height:22px}.support-panel-head span{color:var(--support-muted);white-space:nowrap;font-size:12px;line-height:18px}.support-queue-item{cursor:default;border:1px solid #0000;border-radius:8px;grid-template-columns:36px minmax(0,1fr) auto;align-items:center;gap:10px;min-height:68px;padding:9px;display:grid}.support-queue-item+.support-queue-item{margin-top:8px}.support-queue-item.active,.support-queue-item:hover{background:#eff6ff;border-color:#b9d6ff}.support-avatar{color:#fff;background:#2f8cff;border-radius:50%;place-items:center;width:36px;height:36px;font-size:13px;font-weight:600;display:grid}.support-queue-item div:nth-child(2){min-width:0}.support-queue-item strong{color:#172033;font-size:14px;font-weight:600;line-height:20px;display:block}.support-queue-item p{color:var(--support-muted);text-overflow:ellipsis;white-space:nowrap;margin:2px 0 0;font-size:12px;line-height:18px;overflow:hidden}.support-queue-item time{color:#94a3b8;align-self:start;font-size:12px;line-height:18px}.support-chat-preview{background:#f8fafc;border:1px solid #e2e8f0;border-radius:9px;gap:10px;padding:12px;display:grid}.support-message-row{gap:4px;max-width:76%;display:grid}.support-message-row.operator{justify-self:end}.support-message-row span{color:#64748b;font-size:12px;line-height:18px}.support-message-row.operator span{text-align:right}.support-message-row p{color:#1f2937;background:#fff;border-radius:8px;margin:0;padding:9px 11px;font-size:13px;line-height:20px}.support-message-row.operator p{color:#1e4f86;background:#e8f3ff}.support-work-card{background:#fff;border:1px solid #c8d8ec;border-radius:10px;gap:12px;padding:15px;display:grid}.support-work-card-head{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.support-work-card-head>div{gap:3px;min-width:0;display:grid}.support-work-card-head span{color:#2f8cff;font-size:12px;line-height:18px}.support-work-card-head h2{color:#0f172a;margin:0;font-size:18px;font-weight:600;line-height:26px}.support-status-pill{color:#1f70d1;white-space:nowrap;background:#e8f3ff;border-radius:999px;align-items:center;min-height:26px;padding:0 10px;font-size:12px;font-weight:500;line-height:18px;display:inline-flex}.support-status-pill.is-disabled{color:#64748b;background:#eef2f7}.support-status-pill.is-read{color:#15803d;background:#ecfdf3}.support-card-divider{border-top:1px dashed #b8c8dc;height:1px}.support-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px 16px;margin:0;display:grid}.support-summary-grid div{grid-template-columns:42px minmax(0,1fr);gap:8px;min-width:0;display:grid}.support-summary-grid dt,.support-summary-grid dd{margin:0;font-size:13px;line-height:20px}.support-summary-grid dt{color:#64748b}.support-summary-grid dd{color:#172033;min-width:0}.support-plan-area{gap:9px;display:grid}.support-section-title{justify-content:space-between;align-items:center;gap:12px;display:flex}.support-section-title h3{color:#172033;margin:0;font-size:14px;font-weight:600;line-height:20px}.support-section-title span{color:#64748b;font-size:12px;line-height:18px}.support-plan-tags{flex-wrap:wrap;gap:7px;display:flex}.support-plan-tags>span{color:#004fb3;background:#f4f8fc;border:1px solid #c8d8ec;border-radius:999px;align-items:center;gap:6px;min-height:28px;padding:0 10px;font-size:13px;line-height:19px;display:inline-flex}.support-plan-tags i{color:#245f9f;background:#004fb31a;border-radius:999px;align-items:center;min-height:17px;padding:0 6px;font-size:10px;font-style:normal;line-height:14px;display:inline-flex}.support-result-panel{background:#f4f8fc;border:1px solid #c8d8ec;border-radius:9px;gap:8px;padding:11px;display:grid}.support-result-panel header{align-items:center;gap:6px;display:flex}.support-result-panel header span{color:#004fb3;font-size:14px;line-height:20px}.support-result-panel header i{color:#245f9f;background:#004fb31a;border-radius:999px;align-items:center;min-height:18px;padding:0 6px;font-size:10px;font-style:normal;line-height:14px;display:inline-flex}.support-result-panel p{color:#172033;margin:0;font-size:13px;line-height:21px}.support-result-note{border-top:1px dashed #c1cfdf;padding-top:7px;color:#5f6f84!important;font-size:12px!important;line-height:19px!important}.support-result-note span{color:#004fb3}.support-right-panel .client-knockout-card{width:100%}.support-meta-panel{background:#f8fafc;border:1px solid #d8e0eb;border-radius:9px;margin-top:14px;padding:13px}.support-meta-panel h3{color:#172033;margin:0 0 10px;font-size:14px;font-weight:600;line-height:20px}.support-meta-panel dl{gap:8px;margin:0;display:grid}.support-meta-panel div{justify-content:space-between;align-items:center;gap:12px;display:flex}.support-meta-panel dt,.support-meta-panel dd{margin:0;font-size:12px;line-height:18px}.support-meta-panel dt{color:#64748b}.support-meta-panel dd{color:#172033;text-align:right}.support-im-app{width:100vw;height:100vh;color:var(--color-text);background:#fff;grid-template-columns:190px 350px minmax(440px,1fr) 320px;display:grid;overflow:hidden}.support-left-rail{border-right:1px solid var(--color-border);background:linear-gradient(180deg, #edf5ff 0%, #f8fafd 16%, var(--color-bg-hover) 16%, var(--color-bg-hover) 100%);height:100vh}.support-profile-card{align-items:center;gap:10px;height:100px;padding:0 14px;display:flex}.support-profile-card strong{color:var(--color-text);font-size:14px;font-weight:700;line-height:22px;display:block}.support-profile-card span{height:20px;color:var(--color-primary);background:#dcecff;border-radius:4px;align-items:center;margin-top:2px;padding:0 6px;font-size:11px;font-weight:500;line-height:18px;display:inline-flex}.support-main-nav{flex-direction:column;gap:6px;padding:4px 10px;display:flex}.support-main-nav button{height:40px;color:var(--color-text-secondary);text-align:left;border-radius:6px;align-items:center;gap:10px;padding:0 12px;font-size:14px;font-weight:500;line-height:22px;display:flex}.support-main-nav button svg{width:20px;height:20px}.support-main-nav button:hover{background:#e8f0fe}.support-main-nav button.active{background:var(--color-primary);color:#fff;box-shadow:inset 3px 0 0 var(--color-primary-hover)}.support-session-column{background:#fff;border-right:1px solid #edf0f5;flex-direction:column;height:100vh;display:flex}.support-search-wrap{border-bottom:1px solid var(--color-bg-soft);grid-template-columns:minmax(0,1fr) 32px;align-items:center;gap:10px;height:56px;padding:0 14px;display:grid}.support-search-box{background:var(--color-bg-soft);height:34px;color:var(--color-text-placeholder);border-radius:6px;grid-template-columns:16px minmax(0,1fr) 16px;align-items:center;gap:8px;padding:0 12px;font-size:13px;line-height:20px;display:grid}.support-search-box svg{width:14px;height:14px;color:var(--color-text-secondary)}.support-add-btn{border:1.5px solid var(--color-text);width:28px;height:28px;color:var(--color-text);border-radius:50%;place-items:center;font-size:20px;line-height:20px;display:grid}.support-add-btn:hover{background:var(--color-bg-soft)}.support-conversation-list{flex:1;overflow-y:auto}.support-conversation-item{border-bottom:1px solid var(--color-bg-soft);cursor:default;background:#fff;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:10px;min-height:64px;padding:10px 14px;display:grid}.support-conversation-item:hover{background:var(--color-bg-hover)}.support-conversation-item.active{background:var(--color-bg-selected)}.support-conversation-avatar,.support-im-avatar{background:var(--color-primary);color:#fff;border-radius:50%;flex:none;place-items:center;width:38px;height:38px;font-size:14px;font-weight:600;line-height:22px;display:grid;overflow:hidden;box-shadow:inset 0 0 0 1px #ffffff47}.support-im-avatar.large{width:44px;height:44px;font-size:16px}.support-im-avatar.agent{color:#0000;background:radial-gradient(circle at 50% 32%,#f7d4c2 0 17%,#0000 18%),radial-gradient(circle at 50% 28%,#222 0 26%,#0000 27%),linear-gradient(150deg,#111 0 45%,#eceff5 46% 100%)}.support-im-avatar.customer{color:#0000;background:radial-gradient(circle at 62% 25%,#1e242e 0 13%,#0000 14%),radial-gradient(circle at 50% 38%,#d7a27a 0 18%,#0000 19%),linear-gradient(135deg,#2567c3 0 43%,#93b8ef 44% 100%)}.support-conversation-main{min-width:0}.support-conversation-main strong{color:var(--color-text);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;line-height:20px;display:block;overflow:hidden}.support-conversation-main p{color:#98a2b3;text-overflow:ellipsis;white-space:nowrap;margin:1px 0 0;font-size:12px;line-height:18px;overflow:hidden}.support-conversation-item time{color:var(--color-text-placeholder);font-size:12px;line-height:18px}.support-agent-chat-panel{border-right:1px solid var(--color-border);background:#fff;grid-template-rows:50px minmax(0,1fr) auto;min-width:0;height:100vh;display:grid}.support-agent-chat-header{border-bottom:1px solid var(--color-border-light);background:linear-gradient(90deg,#edfcf0 0%,#f4fef6 42%,#fff 100%);justify-content:space-between;align-items:center;gap:16px;height:50px;padding:0 16px;display:flex}.support-chat-header-title{align-items:center;gap:8px;min-width:0;display:flex}.support-chat-header-title strong{color:var(--color-text);text-overflow:ellipsis;white-space:nowrap;font-size:15px;font-weight:700;line-height:22px;overflow:hidden}.support-chat-header-title span{color:#e04848;white-space:nowrap;background:#fde8e8;border-radius:3px;align-items:center;height:20px;padding:0 6px;font-size:11px;line-height:18px;display:inline-flex}.support-chat-header-actions{color:var(--color-text);align-items:center;gap:16px;display:flex}.support-messages-area{background:#fff;min-height:0;padding:14px 16px;overflow-y:auto}.support-time-divider{color:var(--color-text-placeholder);text-align:center;margin-bottom:16px;font-size:12px;line-height:18px}.support-message-row{gap:8px;margin-bottom:12px;display:flex}.support-message-row.left{justify-content:flex-start}.support-message-row.right{justify-content:flex-end;margin-top:14px;margin-bottom:14px}.support-message-row .support-im-avatar{width:28px;height:28px;font-size:12px}.support-message-stack{gap:3px;max-width:min(440px,72%);display:grid}.support-message-row.right .support-message-stack{justify-items:end}.support-message-meta{min-height:18px;color:var(--color-primary);align-items:center;gap:5px;font-size:11px;font-weight:600;line-height:18px;display:flex}.support-message-row.right .support-message-meta{justify-content:flex-end}.support-message-meta em{color:#fff;background:#e89a5c;border-radius:3px;align-items:center;height:18px;padding:0 5px;font-size:11px;font-style:normal;font-weight:500;line-height:16px;display:inline-flex}.support-message-bubble{background:var(--color-bg-soft);min-width:0;max-width:100%;color:var(--color-text);border-radius:8px;padding:8px 12px;font-size:13px;line-height:22px;box-shadow:0 1px 2px #1d21290a}.support-composer{border-top:1px solid var(--color-border);background:#fff;align-items:flex-end;gap:10px;min-height:50px;padding:8px 14px;display:flex}.support-composer-field{border:1px solid var(--color-border);min-width:0;height:34px;color:var(--color-text-placeholder);background:#fff;border-radius:6px;flex:1;align-items:center;padding:0 10px;font-size:13px;display:flex}.support-composer-tools{height:32px;color:var(--color-text-muted);align-items:center;gap:10px;display:flex}.support-composer-tools svg{width:16px;height:16px}.support-composer button{background:var(--color-primary);color:#fff;white-space:nowrap;border-radius:6px;align-items:center;height:32px;padding:0 13px;font-size:13px;font-weight:600;display:inline-flex}.support-customer-panel{background:#fff;min-width:0;height:100vh;overflow-y:auto}.support-customer-top{border-bottom:1px solid var(--color-border-light);background:#fff;padding:18px 16px 14px}.support-customer-title-row{align-items:center;gap:12px;display:flex}.support-customer-title{min-width:0}.support-customer-title h2{color:var(--color-text);margin:0;font-size:18px;font-weight:700;line-height:26px}.support-customer-title div{flex-wrap:wrap;align-items:center;gap:6px;margin-top:3px;display:flex}.support-customer-title div span{height:20px;color:var(--color-primary);background:#edf5ff;border-radius:4px;align-items:center;padding:0 6px;font-size:11px;line-height:18px;display:inline-flex}.support-customer-title p{color:var(--color-text-muted);margin:7px 0 0;font-size:12px;line-height:18px}.support-customer-section{border-bottom:1px solid var(--color-border-light);padding:14px 16px}.support-customer-section h3{color:var(--color-text);margin:0 0 10px;font-size:14px;font-weight:700;line-height:20px}.support-customer-section dl{gap:9px;margin:0;display:grid}.support-customer-section div{grid-template-columns:58px minmax(0,1fr);gap:8px;display:grid}.support-customer-section dt,.support-customer-section dd{margin:0;font-size:12px;line-height:19px}.support-customer-section dt{color:var(--color-text-muted)}.support-customer-section dd{color:var(--color-text)}.support-knockout-card{width:360px;color:var(--color-text);text-align:left;background:#fff;border:1px solid #d7e3f3;border-radius:8px;gap:10px;padding:14px;display:grid;position:relative;box-shadow:0 8px 20px #1d212914}.support-knockout-card>strong{color:#172033;min-width:0;font-size:17px;font-weight:500;line-height:24px}.support-knockout-card.is-read>strong{padding-right:84px}.support-knockout-card-divider{border-top:1px dashed #b8c8dc;height:1px}.support-knockout-summary{gap:6px;margin:0;display:grid}.support-knockout-summary div,.support-knockout-card-plans{grid-template-columns:38px minmax(0,1fr);align-items:start;gap:8px;display:grid}.support-knockout-summary dt,.support-knockout-summary dd{margin:0;font-size:13px;line-height:20px}.support-knockout-summary dt,.support-knockout-card-plans>span{color:#5f6f84;font-size:13px;line-height:22px}.support-knockout-summary dd{color:#172033}.support-knockout-card .knockout-inline-highlight{color:#004fb3}.support-knockout-card-plans div{flex-wrap:wrap;gap:6px;display:flex}.support-knockout-card-plans em{color:#004fb3;background:#edf5ff;border-radius:999px;align-items:center;gap:5px;min-height:22px;padding:0 8px;font-size:12px;font-style:normal;line-height:18px;display:inline-flex}.support-knockout-card-plans em i,.support-knockout-result header i{color:#245f9f;background:#004fb31a;border-radius:999px;align-items:center;min-height:16px;padding:0 5px;font-size:10px;font-style:normal;line-height:14px;display:inline-flex}.support-knockout-result{text-align:left;background:#f8fafc;border:1px solid #c8d8ec;border-radius:8px;flex:100%;gap:7px;min-width:0;padding:9px 10px;display:grid}.support-knockout-result header{align-items:center;gap:6px;display:flex}.support-knockout-result header>span{color:#004fb3;font-size:13px;line-height:19px}.support-knockout-result p{color:#172033;margin:0;font-size:12px;line-height:19px}.support-knockout-result-note{border-top:1px dashed #c1cfdf;padding-top:7px;color:#5f6f84!important;font-size:11px!important;line-height:17px!important}.support-knockout-result-note span{color:#004fb3}.support-card-sync-line{color:#245f9f;background:#edf5ff;border-radius:8px;align-items:center;min-height:34px;padding:7px 10px;font-size:12px;line-height:19px;display:flex}.support-card-sync-line.is-disabled{color:#64748b;background:#f1f5f9}.support-card-sync-line.is-read{color:#15803d;background:#ecfdf3}.support-card-sync-line span{color:inherit;font-weight:600}.support-knockout-stamp{z-index:1;color:#1f7af0;pointer-events:none;border:2px solid;border-radius:5px;justify-content:center;align-items:center;min-width:76px;height:30px;padding:0 9px;font-size:13px;font-weight:600;line-height:18px;display:inline-flex;position:absolute;top:11px;right:10px;transform:rotate(8deg)}@media (width<=1440px){body{min-width:1100px}.client-workspace{grid-template-columns:330px minmax(500px,1fr) 300px}.client-topbar nav{gap:42px}}.client-option-page{--client-option-bg-page:#16181d;--client-option-bg-card:#1e2127;--client-option-bg-input:#2d3139;--client-option-bg-hover:#374151;--client-option-bg-hover-light:#3d4450;--client-option-border-default:#2d3139;--client-option-border-input:#374151;--client-option-border-hover:#4b5563;--client-option-text-primary:#e5e7eb;--client-option-text-secondary:#9ca3af;--client-option-text-disabled:#6b7280;--client-option-text-brand:var(--color-primary);--client-option-text-warning:#fbbf24;--client-option-color-primary:var(--color-primary);--client-option-color-primary-hover:var(--color-primary-hover);--client-option-radius-sm:2px;--client-option-radius-md:4px;--client-option-spacing-xs:4px;--client-option-spacing-sm:8px;--client-option-spacing-md:12px;--client-option-spacing-lg:16px;--client-option-spacing-xl:20px;--client-option-spacing-2xl:24px;--client-option-transition-fast:var(--transition-fast);background:var(--client-option-bg-page);width:100vw;height:100vh;color:var(--client-option-text-primary);font-family:system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px;display:flex;overflow:hidden}.client-option-sidebar{border-right:1px solid var(--client-option-border-default);background:var(--client-option-bg-page);flex-direction:column;flex-shrink:0;width:56px;display:flex}.client-option-sidebar-logo{color:#fff;letter-spacing:1px;background:#2563eb;flex-shrink:0;justify-content:center;align-items:center;height:48px;font-size:13px;font-weight:600;display:flex}.client-option-sidebar-menu,.client-option-sidebar-bottom{flex-direction:column;display:flex}.client-option-sidebar-menu{flex:1}.client-option-sidebar-bottom{margin-top:auto}.client-option-menu-item{height:52px;color:var(--client-option-text-secondary);transition:background var(--client-option-transition-fast), color var(--client-option-transition-fast);flex-direction:column;justify-content:center;align-items:center;gap:3px;padding:0;display:flex;position:relative}.client-option-menu-item:hover{color:var(--client-option-text-primary);background:#ffffff0a}.client-option-menu-item.active{background:var(--client-option-bg-card);color:var(--client-option-text-primary)}.client-option-menu-item.active:before{content:"";background:var(--client-option-color-primary);border-radius:0 2px 2px 0;width:3px;height:56%;position:absolute;top:50%;left:0;transform:translateY(-50%)}.client-option-menu-icon{color:currentColor;width:20px;height:20px}.client-option-menu-item.active .client-option-menu-icon{color:var(--client-option-color-primary)}.client-option-avatar-icon{color:#fff;background:#60a5fa;border-radius:50%;width:24px;height:24px;padding:4px}.client-option-menu-text{font-size:10px;line-height:14px}.client-option-main-content{flex-direction:column;flex:1;min-width:0;display:flex;overflow:hidden}.client-option-top-nav{justify-content:space-between;align-items:center;gap:var(--client-option-spacing-xl);height:48px;padding:0 var(--client-option-spacing-2xl);border-bottom:1px solid var(--client-option-border-default);background:var(--client-option-bg-card);flex-shrink:0;display:flex}.client-option-nav-left,.client-option-nav-right,.client-option-nav-tabs{align-items:center;display:flex}.client-option-nav-left{min-width:0}.client-option-nav-right{gap:var(--client-option-spacing-md);flex-shrink:0}.client-option-sidebar-toggle{width:28px;height:28px;margin-right:var(--client-option-spacing-lg);border-radius:var(--client-option-radius-md);color:var(--client-option-text-secondary);place-items:center;display:inline-grid}.client-option-sidebar-toggle:hover{background:var(--client-option-bg-input);color:var(--client-option-text-primary)}.client-option-sidebar-toggle svg{width:18px;height:18px}.client-option-nav-tabs{gap:var(--client-option-spacing-xl);min-width:0;overflow:hidden}.client-option-nav-tab{height:48px;color:var(--client-option-text-secondary);white-space:nowrap;transition:color var(--client-option-transition-fast);padding:0;font-size:14px;position:relative}.client-option-nav-tab:hover,.client-option-nav-tab.active{color:var(--client-option-text-primary)}.client-option-nav-tab.active:after{content:"";background:var(--client-option-color-primary);border-radius:2px 2px 0 0;height:2px;position:absolute;bottom:0;left:0;right:0}.client-option-fund-number{color:var(--client-option-text-secondary);white-space:nowrap;font-size:13px}.client-option-content{min-height:0;padding:var(--client-option-spacing-2xl);flex:1;overflow-y:auto}.client-option-card{margin-bottom:var(--client-option-spacing-lg);padding:var(--client-option-spacing-2xl);border-radius:var(--client-option-radius-md);background:var(--client-option-bg-card)}.client-option-card-header{justify-content:space-between;align-items:center;gap:var(--client-option-spacing-lg);margin-bottom:var(--client-option-spacing-xl);display:flex}.client-option-card-title{align-items:center;gap:var(--client-option-spacing-sm);color:var(--client-option-text-primary);margin:0;font-size:16px;font-weight:600;line-height:24px;display:flex}.client-option-title-icon{color:var(--client-option-text-secondary)}.client-option-form-container{margin-bottom:var(--client-option-spacing-xl)}.client-option-form-row{margin-bottom:var(--client-option-spacing-lg);align-items:center;display:flex}.client-option-form-label{width:72px;margin-right:var(--client-option-spacing-lg);color:var(--client-option-text-secondary);text-align:right;flex-shrink:0;font-size:13px}.client-option-form-control{min-width:0;height:38px;padding:0 var(--client-option-spacing-md);border:1px solid var(--client-option-border-input);border-radius:var(--client-option-radius-md);background:var(--client-option-bg-input);color:var(--client-option-text-primary);transition:border-color var(--client-option-transition-fast), background var(--client-option-transition-fast);flex:1;justify-content:space-between;align-items:center;font-size:13px;display:flex}.client-option-form-control:hover{border-color:var(--client-option-border-hover)}.client-option-select-placeholder,.client-option-select-arrow,.client-option-text-disabled{color:var(--client-option-text-disabled)}.client-option-select-arrow{flex-shrink:0;width:14px;height:14px}.client-option-selected-tags,.client-option-radio-group,.client-option-checkbox-group,.client-option-select-group{align-items:center;gap:var(--client-option-spacing-sm);flex-wrap:wrap;display:flex}.client-option-select-group{gap:var(--client-option-spacing-md);flex:1}.client-option-tag{border-radius:var(--client-option-radius-sm);background:var(--client-option-bg-hover);color:var(--client-option-text-primary);white-space:nowrap;align-items:center;gap:5px;padding:3px 8px;font-size:12px;display:inline-flex}.client-option-tag-close{color:var(--client-option-text-secondary);font-size:14px;line-height:1}.client-option-radio-item,.client-option-checkbox-item{color:var(--client-option-text-primary);align-items:center;gap:6px;font-size:13px;display:inline-flex}.client-option-radio-item input,.client-option-checkbox-item input{width:15px;height:15px;accent-color:var(--client-option-color-primary)}.client-option-card-actions{justify-content:flex-end;gap:var(--client-option-spacing-md);display:flex}.client-option-btn{height:36px;padding:0 var(--client-option-spacing-lg);border-radius:var(--client-option-radius-md);color:var(--client-option-text-primary);white-space:nowrap;transition:background var(--client-option-transition-fast), border-color var(--client-option-transition-fast), color var(--client-option-transition-fast);justify-content:center;align-items:center;gap:6px;font-size:13px;font-weight:500;display:inline-flex}.client-option-btn-primary{background:var(--client-option-color-primary);color:#fff}.client-option-btn-primary:hover{background:var(--client-option-color-primary-hover)}.client-option-btn-secondary{background:var(--client-option-bg-input);color:var(--client-option-text-primary)}.client-option-btn-secondary:hover{background:var(--client-option-bg-hover)}.client-option-btn-outline{border:1px solid var(--client-option-border-input);background:0 0}.client-option-btn-outline:hover{border-color:var(--client-option-border-hover);background:#ffffff08}.client-option-btn-sm{height:28px;padding:0 var(--client-option-spacing-md);font-size:12px}.client-option-btn-icon{width:14px;height:14px}.client-option-card-tabs{gap:var(--client-option-spacing-sm);margin-bottom:var(--client-option-spacing-xl);border-bottom:1px solid var(--client-option-border-default);display:flex}.client-option-tab{padding:var(--client-option-spacing-sm) var(--client-option-spacing-lg);color:var(--client-option-text-secondary);align-items:center;gap:6px;font-size:13px;display:inline-flex;position:relative}.client-option-tab:hover,.client-option-tab.active{color:var(--client-option-text-primary)}.client-option-tab.active:after{content:"";background:var(--client-option-color-primary);border-radius:2px 2px 0 0;height:2px;position:absolute;bottom:-1px;left:10px;right:10px}.client-option-tab-icon{width:15px;height:15px}.client-option-filter-row{align-items:center;gap:var(--client-option-spacing-md);margin-bottom:var(--client-option-spacing-xl);display:flex}.client-option-filter-label{color:var(--client-option-text-secondary);font-size:13px}.client-option-filter-select{flex:none;width:140px}.client-option-more-link{color:var(--client-option-text-brand);margin-right:auto;font-size:13px}.client-option-more-link:hover{opacity:.8}.client-option-inquiry-list{gap:var(--client-option-spacing-lg);flex-direction:column;display:flex}.client-option-inquiry-item{border:1px solid var(--client-option-border-default);border-radius:var(--client-option-radius-md);overflow:hidden}.client-option-item-header{align-items:center;gap:var(--client-option-spacing-lg);padding:var(--client-option-spacing-md) var(--client-option-spacing-xl);background:var(--client-option-bg-card);display:flex}.client-option-item-title{color:var(--client-option-text-primary);margin:0;font-size:16px;font-weight:600;line-height:24px}.client-option-item-scale{color:var(--client-option-text-secondary);margin-left:auto;font-size:13px}.client-option-inquiry-table{border-collapse:collapse;width:100%}.client-option-inquiry-table th{padding:10px var(--client-option-spacing-xl);background:var(--client-option-bg-hover);color:var(--client-option-text-secondary);text-align:left;white-space:nowrap;font-size:12px;font-weight:500}.client-option-inquiry-table td{height:44px;padding:var(--client-option-spacing-md) var(--client-option-spacing-xl);border-bottom:1px solid var(--client-option-border-default);color:var(--client-option-text-primary);white-space:nowrap;font-size:13px}.client-option-inquiry-table tbody tr:hover{background:#ffffff05}.client-option-quote-actions{align-items:center;gap:var(--client-option-spacing-sm);display:inline-flex}.client-option-text-warning{color:var(--client-option-text-warning)}.client-option-item-footer{padding:var(--client-option-spacing-sm) var(--client-option-spacing-xl);border-top:1px solid var(--client-option-border-default);color:var(--client-option-text-secondary);text-align:right;font-size:12px}